Privacy Policy

Information We Collect

At Skill Line, we collect information to provide you with better financial analysis tools and personalized learning experiences. When you create an account with us, we gather basic information like your name, email address, and professional background to tailor our services to your needs.

We also collect usage data about how you interact with our platform – which courses you access, how long you spend on different modules, and your progress through our learning programs. This helps us understand what's working and what could be improved.

How We Use Your Information

Your information serves several important purposes that directly benefit your experience with Skill Line. We use your data to personalize your learning journey, recommend relevant courses, and track your progress through our financial analysis programs.

Communication is another key use – we'll send you course updates, new program announcements, and important platform changes. Don't worry though, you can adjust these preferences anytime through your account settings.

We also analyze usage patterns across our platform to improve course content and develop new learning materials. This aggregate analysis helps us understand which teaching methods are most effective and where students might be struggling.

Data Sharing and Third Parties

We're pretty selective about who we share your information with. Our main partnerships involve payment processors who handle subscription billing securely, and analytics services that help us understand how our platform is performing.

Sometimes we work with educational content providers and industry experts to enhance our courses. In these cases, we might share aggregate, anonymized data about learning outcomes and course effectiveness – but never your personal details.

In rare circumstances, we might need to disclose information to comply with legal requirements or protect our users' safety. This could include responding to court orders or investigating potential security threats to our platform.

Your Rights and Choices

You have significant control over your personal information with Skill Line. You can access, update, or delete your account information anytime through your profile settings or by contacting our support team directly.

If you want to download all the data we have about you, just send us a request and we'll provide it in a readable format within 30 days. You can also ask us to stop processing certain types of information or restrict how we use your data.

To exercise any of these rights, simply email us at info@skillline.com with your request. We'll verify your identity and process most requests within two weeks.

Data Security and Retention

Protecting your information is something we take seriously at Skill Line. We use industry-standard encryption for data transmission and storage, plus regular security audits to identify and address potential vulnerabilities.

Our servers are hosted in secure Canadian data centers with strict physical access controls and 24/7 monitoring. All staff members who handle personal data receive regular training on privacy best practices and data protection protocols.

We keep your account information for as long as you maintain an active subscription with us. After account closure, most personal data is deleted within 90 days, though we may retain some records for legal compliance purposes for up to seven years.

International Data Transfers

As a Canadian company, Skill Line primarily stores and processes data within Canada. However, some of our service providers may be located in other countries, including the United States and European Union.

When we transfer data internationally, we ensure appropriate safeguards are in place through contractual agreements and compliance with international privacy frameworks. All our international partners must meet strict data protection standards equivalent to Canadian privacy laws.

If you're accessing our platform from outside Canada, please be aware that your information may be transferred to and stored in Canada, where our primary servers are located.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These small files help us remember your login status, save your progress through courses, and maintain your preference settings between sessions.

Some cookies also help us analyze how people use our platform – which pages are most popular, where users might be experiencing difficulties, and how we can improve navigation and course delivery.

You can control cookie settings through your browser, though disabling certain cookies might affect platform functionality. We don't use cookies for advertising or tracking across other websites.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes, we'll notify you by email and through a prominent notice on our platform.

Minor updates might be made without individual notification, but we'll always update the "last modified" date at the bottom of this policy. We encourage you to review this policy periodically to stay informed about how we're protecting your information.

If you continue using Skill Line after policy changes take effect, that indicates your acceptance of the updated terms. If you disagree with any changes, you can close your account or contact us to discuss your concerns.